Select Home Warranty
“Buyers who want bundled roof-leak coverage and accept tighter payout limits.”
You need high HVAC or system payout limits, or you want low-friction claim approvals.
- Service fee range
- Confirm the service fee in the contract before you buy.
- Waiting period
- Not confirmed; check the plan contract for when coverage starts
- Eligibility notes
- No home-age limit; pre-existing conditions excluded
- Free roof-leak coverage bundled into plans (uncommon in the industry)
- Frequent promotional discounts and free extra months for annual prepay
- BBB and Trustpilot show heavy complaint volume over denied claims and low payout caps
- Documented disputes over the gap between advertised coverage and the actual contract language
These are Warranta editorial scores synthesized from BBB complaint trends, Trustpilot sentiment, sample contracts, and state-regulator filings — not a score supplied or endorsed by Select Home Warranty. How we score providers.
| Plan tier | Published price | Service fee | Coverage caps |
|---|---|---|---|
| Bronze Care (Appliances) | Confirm the service fee in the contract before you buy. | ||
| Gold Care (Systems) | Confirm the service fee in the contract before you buy. | ||
| Platinum Care (Combo) | Confirm the service fee in the contract before you buy. |
Claims are filed online or by phone during business hours. Select dispatches an in-network technician and the homeowner pays the service-call fee. Reported disputes center on low payout caps and denials, so review the contract sub-caps before filing.
Report the failure
File online, in-app, or by phone. The provider assigns a contractor from its in-network pool.
Pay your service fee
The trade service-call fee is charged when the technician is dispatched, not after the visit.
Technician inspects
Diagnosis is typically scheduled within a few business days in metro areas; rural waits can run longer for non-emergencies.
Approval or denial
A covered failure is repaired or replaced up to the contract caps. A denial must cite the section of the schedule of coverage it relied on.
Appeal (if denied)
Every provider has an internal appeals path. Documenting the failure and the technician’s diagnosis before you file is the single biggest lever on the outcome.
- Ask which section of the schedule of coverage the denial applied. This forces a contract citation rather than a verbal “not covered.”
- Confirm whether the failure was “detectable by visual inspection at the time of contract.” That pre-existing language decides most disputed appeals.
- Document the technician’s diagnosis and your own evidence. A second opinion is what most often turns a flat “no” into a review.
What customers are actually saying.
This summary is synthesized from third-party review and complaint aggregators, not a survey we ran. The recurring themes in public complaints map to the cons listed above. Sentiment is mixed rather than uniformly negative. Satisfied customers typically describe smooth routine repairs, while disputes cluster around large claims and payout caps.
- Select Home Warranty BBB profile (BBB profile, accessed 2026-05)
- Select Home Warranty plan and pricing pages (Provider official, accessed 2026-05)
- Select Home Warranty Trustpilot aggregate (Trustpilot, accessed 2026-05)
If not Select Home Warranty, then who?
Budget-focused homeowners who want a predictable flat service fee and straightforward plan choices.
Buyers who want bundled roof-leak coverage and accept low caps.
Homeowners who value responsive support and a wide add-on catalog over the highest payout caps.
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